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To gain real-time business control, enterprises must achieve two
goals: to minimise the time and optimize the quality of response
to business events and human actions.
Negentis CI can help the enterprise to achieve such goals in several
ways:
- during the Signalling activity, events that are significant for
the process are detected in
real-time (e.g. an error, a transaction, the issuing
of a trouble ticket, etc.)
- during the Resolution activity, the proper reaction to the events
is determined in real-time
on the basis of reasoning schemas that can be applied
automatically by software agents
or by human actors
- during the Response activity the reaction is actuated in real-time
so that the business
processes forced to evolve over the time according its
expected behaviour.
Negentis CI smartly and quickly supports actions (responses) of
the human operators involved and automate those ones that can be
deferred to applications and systems. This can be accomplished by
the means of the following Knowledge-Based-Systems modules that
make a wide range use specific mix of models based on analytic and
Artificial Intelligent technologies:
- Rule engine
high performance and flexible event-driven business
rule engine. Rules are defined by
"IF-THEN" statements that conform to the "business oriented"
natural language syntax.
Rules are fully configurable by the combination of systems
and user events and business
process variables. The rule composition is guided by
a context sensitive syntax checker and
item lists components that avoid the user to compose
erroneous statements. Modelling tool
provides predefined system operator libraries like logic,
arithmetic and analytic functions.
New user defined functions can be provided without shutting
down the system in plug&play by
java, C++ and many other languages libraries development.
- Transaction Engine
high performance real-time computing engine for general
services, usage events and alerts
mediation, profiling, charging, accounting, rating and
invoicing.
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