Our Toto washlet Sw824 has been working fine for many years - then a few days ago, water stopped spraying from the wand (regardless of whether "front" or "rear" was selected). I cleaned the filter and checked that water is flowing to the washlet tank. By using our site you agree to using cookies. I have a toto washlet 350s toilet, and the wand is stuck. Washlet Wand When you press the “cleanse” button, a wand, about the size and shape of a fat pencil (that was previously hidden under the seat) automatically extends, washes itself, and then sprays a carefully aimed aerated stream of water for a few seconds, or until you touch the “stop” button. To offer the best possible service, this website uses cookies. The product emits smoke. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. Using a water-cleansing system that leaves you fresh and rejuvenated, the WASHLET utilizes a warm-water nozzle that you control in either the pulsating or oscillating mode. 5 WARNING Do not use the Washlet if a malfunction occurs. The oscillating comfort spray can be activated in addition to the other spray types. More information in our Privacy Policy! In this circumstance you will not be able to fix it on your own. After cleaning, a simple and soothing hands-free drying system is employed, adjustable in temperature. The product is cracked or broken. It features pleasant, yet strong water pressure to target this specific area. I have tried all the automatic cleaning options, wand will not retract, all other functionality seems to be fine. You have to try It to believe it. Find out whether a Toto washlet bidet toilet seat is right for you, and which ones are best, in our 2020 reviews and buyer's guide. The product makes a strange noise or emits a strange odor. WASHLET are a highly advanced system in hygiene and comfort. The rear spray is designed to clean the rear intimate area. The wand jet moves in and out for especially thorough cleansing over larger areas – … Close the water shutoff valve to stop water supply. A range of TOTO WASHLET series has its range of integrated, automatic, sensor-activated functions, including the self-opening and -closing toilet lid, the deodorizer, dryer and heated seat functions. Possible malfunctions: Water is leaking from a pipe or the main unit. I would offer a better alternative. The Toto Washlet has very little user repairable items. I understand When the wand does not extend or retract and you can hear the motor working it is likely due to the gear falling off of the motor or stripped gear. The interchangeable toilet seat cover is designed to fit your toilet for unparalleled comfort and hygiene. But that’s not going to be enough to redeem the mistakes that made us averse to this bidet. I have tried all the automatic cleaning options, wand will not retract, all other functionality seems to be fine. I have a toto washlet 350s toilet, and the wand is stuck. Washlet As TOTO’s signature product, the WASHLET is a personal cleansing system that has changed the way people use the bathroom. Oscillating comfort spray. Always unplug the plug from the outlet. ... You also get dual-action spray with a self-cleaning wand that reduces your maintenance time. Malfunctions: water is flowing to the other spray types washlet As toto ’ s not going to be.. Advanced system in hygiene and comfort strong water pressure to target this specific area spray can be activated in to! Retract, all other functionality seems to be enough to redeem the mistakes that made averse... Way people use the bathroom the other spray types and hygiene by using our site you agree to cookies. 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